Deposit Policy

1. Introduction

Heybie aims to provide its users with reliable and meaningful dating experiences. To achieve this, a small deposit system is applied to meeting invitations. This system is designed to reduce last-minute cancellations, encourage genuine intentions, and increase trust between both parties.

The deposit will be fully refunded when you attend the meeting. The purpose of this system is not to generate profit but to ensure that dates take place smoothly and securely.

2. How Does the Deposit Work?

• When you send or accept a meeting invitation, a deposit is required.

• The deposit will either be refunded or retained depending on the outcome of the meeting.

• All payment and refund processes are handled securely.

3. When Will the Deposit Be Refunded?

Your deposit will be fully refunded in the following cases:

1. Successful Meeting

   • The invitation is accepted and

   • You check in at the agreed location on time.

2. Invitation Rejected

   • If the person you invited rejects the request.

3. No Response

   • If the invited person does not respond within the given timeframe.

4. Early Cancellation/Rescheduling

   • If the meeting is canceled or rescheduled at least 1 day in advance.

4. When Will the Deposit Not Be Refunded?

Your deposit will not be refunded in the following case:

• No-Show

  • If the invitation was accepted but

  • You fail to check in at the meeting location within the required timeframe.

5. Important Notes

• Check-in System: You must check in via the app at the meeting location to confirm attendance.

• Check-in Window: Available from 15 minutes before to 15 minutes after the scheduled time.

• Cancellation Notice: Any cancellation or rescheduling must be made at least 1 day in advance.

• Refund Timeframe: Eligible refunds will be processed within 3–5 business days.

6. Frequently Asked Questions (FAQ)

How much is the deposit?
The deposit amount is displayed in the invitation screen in the app.

When will I receive my refund?
Refunds are processed within 3–5 business days once the check-in or refund conditions are met.

What if I forget to check in?
If no check-in is recorded, attendance cannot be confirmed, and the deposit will not be refunded.

What if the other person doesn’t show up?
If the other person fails to check in, you won’t be penalized; your deposit will be refunded.

Why is the deposit mandatory?
The deposit system reduces last-minute cancellations, encourages genuine intent, and increases the likelihood of meetings taking place.

7. Conclusion

The deposit system is part of Heybie’s commitment to building a safe and trustworthy environment. Our goal is to help you meet with confidence, reduce uncertainties, and ensure that planned dates actually happen.